Delivery and Returns

Delivery

All items being to the UK mainland are free for orders over £75

There a few alternative options for delivery from 4LED.co.uk:

Pick Up

The pick up option allows you to pay for your item through the web site before coming down to our showroom in Isleworth, Middlesex to collect your order. We would recommend that you call before picking up your goods to accertain that your order is ready for collection.

Free Delivery

All UK mainland orders that total over £75 qualify for free delivery via Interlink Express next day delivery.

Royal Mail

Although the majority of our goods are shipped via Interlink Express, small items such as bulbs and connectors are sent via Royal Mail. This not only helps keep the price down but also in some cases allows the items to be posted through your door as there is no signature required.

Royal Mail - £3.85

DPD

DPD is available in three options for mainland UK, Next Day, Next Day AM and Saturday AM. All orders received before 2pm Mon - Fri are shipped the same day. Orders received after 2pm will be shipped the next working day.

UK Mainland Prices

Next Day - £5.96

Next Day AM - £15.00

Saturday AM - £28.80

Orders being shipped to Northern Ireland, Scottish Islands & Highlands, Channel Isles, Isle of Man, Isle of Wight & Scilly Isles are also sent via DPD and are stated as a 2 working day delivery. No Next Day AM or Saturday AM delivery is available. Small items are sent using Royal Mail as normal.

Scottish Highland post codes:

AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50

Rest of UK Delivery Price

2 Working Days - £20.00

Delivery to the Republic of Ireland is also available on a 2 day delivery

Republic of Ireland Delivery Price

2 Working Days - £34.80


Returns

As per the Consumer Protection (Distance Selling) Regulations 2000, 4LED offer all their customers a seven working day cooling off period.

If you wish to return goods to us during this time or for any other reason, please ring us on 020 8568 6711 or contact us by email sales@4led.co.uk. Please note all goods need to be unused and in perfect condition, unless reason for return is to replace a faulty item.

It will be your responsibility to return the goods to us at your own cost and risk.

Once your goods have been returned and inspected you will be sent a full refund (please note we do not refund postage) within 5 working days. If you are returning goods that need replacement due to the items being faulty, we will try to get a replacement in the post the same day (depending on stock).